As an employer and an owner, it’s your responsibility to keep your people safe. This includes both employees and customers. In 2023, the number of new claims for ACC workplace-related injuries was 194,570, with the highest claims from the construction, manufacturing, agriculture, forestry, and fishing industries.
Your duty of care to your employees
You have a duty of care to your employees to keep them safe and healthy at work. This includes providing a safe work environment, providing adequate training, and monitoring their safety and well-being on an ongoing basis.
Specific examples of your duty of care to your employees include providing:
Your duty of care to your customers
You also have a duty of care to your customers to keep them safe when they visit your physical shops and office spaces. This includes providing a safe environment, thinking about accessibility, and making sure your premises are reviewed for safety on a regular basis.
These customer concerns can include:
Your duty to provide relevant staff training and a continuity plan
Staff should get relevant training on health and safety procedures, so they’re on the ball with safety procedures, and can do everything in their power to keep customers safe and free from danger. It’s also vital to have continuity plans in place in case of staff/customer injuries, criminal activity, or unexpected emergencies and natural disasters.
To be on the ball with your training safety plans:
Get your health and safety up to speed
By having a real focus on health and safety, you do the right thing for your staff, your customers, your suppliers, and everyone involved in your business.
To find out more about keeping your workplace safer, take a look at this government guide
MORRINSVILLE
298 Thames Street,
Morrinsville 3300
PO Box 323,
Morrinsville 3340
07 280 5519
THAMES
723 Pollen Street,
Thames 3500
PO Box 428,
Thames 3500
07 869 0507
TE AROHA
17 Rewi Street,
Te Aroha 3320
PO Box 290,
Te Aroha 3342
07 884 8055
THAMES
723 Pollen Street,
Thames 3500
PO Box 428,
Thames 3500
07 869 0507